Repairs & Reconditioning
Our jewellery is naturally organic in appearance and the essence of the brand, however if you feel your piece has a structural fault, please return it to us immediately for us to assess.
We pride ourselves on being able to offer a full repair and re-conditioning service for all Diana Porter jewellery at our Bristol workshop, by our highly skilled team of craftswomen.
Some of our most common repair services include refinishing, replating of items with gold etch and replacing a lost single earring. Due to the handmade nature of our jewellery, occasionally a stone may become loose in its setting – if this happens we will always endeavour to reset it.
We happily offer a free refinishing service for all Diana Porter jewellery, with just the cost of postage payable. To have the gold put back into the etch of a ring costs £36, for other items please contact us for a quote.
If you have any repair related questions please contact us here or you can call us on 0117 909 0225. Please note we are unable to confirm any possible charges over the telephone, as we require you send the item into us for assessment first.
Due to high demand of orders in December we are unable to provide refinishes. Please wait until January to send your pieces in.